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People are not often aware of the knowledge they possess
or how valuable it can be to others. Tacit knowledge is not
easily shared. It often consists of habits and culture that
we do not recognize in ourselves.
Knowledge that is easy to communicate is called explicit
knowledge. The process of transforming tacit knowledge into
explicit knowledge is known as codification or articulation.
To make wider use of the tacit knowledge
of an organization, companies need to identify the knowledge
possessed by its
employees and then arrange the kinds of interactions between
knowledgeable individuals that will help the organization
perform its current tasks,
transfer knowledge from one part of the organization to
another, and/or create new
knowledge that may be useful to the organization.
This may
be accomplished using a variety of different platforms.
Communities
of Practice (CoP)
CoP is a term that describes a group of
people who share an interest, a craft, and/or a profession.
This collaboration can be accomplished in many ways through
secure Discussion Boards, Blogs, or Individual Interactive
Web Pages.
According to Lesser & Storck four areas of
organizational performance that can be affected by
communities of practice:
- Decreasing the learning curve of new employees
- Responding more rapidly to customer needs and
inquiries
- Reducing rework and preventing "reinvention of
the wheel"
- Spawning new ideas for products and services
WV Vet Tech can provide innovative ways to
enhance the collaboration of your team!
Lesser,
L.E.; Storck, J. (2001). Communities
of Practice and organizational performance
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